User eXperience expert – Brussels (FarSite) – European Commission
At The Whiteam, we are looking for an User eXperience expert to join our team in collaboration with European Public Agencies in Brussels.
Key Responsibilities:
• Lead UX Research and Improvement Conduct qualitative and quantitative research, including usability testing, surveys, and user interviews. Deliver actionable insights to enhance UX across various EC products and services.
• Design Prototypes and Front-End Integration Develop design prototypes, wireframes, and mockups using tools like Figma, Miro, and Invision. Support development teams with user-centered design prototypes.
• Cross-Functional Collaboration Collaborate with stakeholders, business units, and development teams to align user research with product goals. Lead the UX Community of Practice in establishing standardized templates, guides, and workflows.
• Usability Audits and Heuristic Evaluation Conduct usability testing and heuristic evaluations to identify and resolve usability issues in existing products. Propose design solutions that address identified pain points.
• Testing and Analysis Plan and execute A/B testing, usability assessments, and other UX evaluations. Synthesize research findings and provide clear, actionable recommendations.
• Research Operations Support Assist in recruitment, data entry, note-taking, and technical setup to support research operations.
• UX Toolkit Development Develop and contribute to a UX toolkit, including user journey maps, personas, and wireframe templates.
• Advisory Role Provide expert advice on UX-related business problems, UX activity organization, and UX office offerings.
Qualifications:
• Education Minimum Master’s degree (EQF Level 7) in UX, Human-Computer Interaction, Design, Psychology, or related field.
• Experience Minimum of 5 years of experience in UX research and design, with proven expertise in user-centered design across industries. Experience in Agile/Scrum environments, working closely with cross-functional teams.
• Technical Skills Proficiency with Figma, Miro, Hotjar, Optimal Workshop. Experience with Microsoft Teams, JIRA, Confluence, SharePoint. Strong expertise in usability testing, user journey mapping, persona development, heuristic evaluation, A/B testing, contextual inquiry, and iterative prototyping. Knowledge of accessibility standards (e.g., WCAG), usability, and participatory design.
Languages: Fluency in English, with proficiency in French and Dutch preferred.
Certifications (Preferred): Certifications in User-Centered Design, Usability and Accessibility Standards, Agile, and Participatory Design.
Soft Skills:
• Communication and Presentation Excellent skills in presenting complex UX concepts and strategies to stakeholders.
• Analytical Thinking Strong ability to synthesize research, analytics, and survey data with organizational goals.
• Design Thinking Ability to apply design thinking and systems thinking to develop innovative user solutions.
• Collaboration Proven experience in working with cross-functional teams to achieve organizational goals.
- Departamento
- IT
- Puesto
- CONSULTOR/A
- Ubicaciones
- Bruselas
- Estado remoto
- Completamente remoto
¿Qué ofrecemos?
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Horarios
TheWhiteam ofrece horarios flexibles. Esto se debe a que buscamos cumplir objetivos, no llegar a una cantidad de horas.
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Tecnologias
Las tecnologías más punteras, para estar actualizados a los cambios del momento.
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Modalidad de Trabajo
Dada la situación TheWhiteam da la posibilidad de una modalidad de trabajo presencial, teletrabajo o mixta.
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Ubicaciones
TheWhiteam da la posibilidad de trabajar en ubicaciones situadas por todo el mundo.
Lugar de trabajo
Formar parte de THEWHITEAM es colaborar con una empresa formada por profesionales con una dilatada experiencia en consultoría tecnológica.
Creemos firmemente que las empresas y clientes marcan el camino a seguir en el sector, pero éste lo construyen las personas. Consideramos de vital importancia que nuestra organización se fundamente en nuestro mejor activo y marca de valor añadido que es nuestro equipo humano.
Acerca de The White Team
Fundada en 2012 por consultores experimentados The Whiteam nace como consultora tecnológica de calidad con una misión clara; ayudar a las compañías de todo el mundo a optimizar su rentabilidad empresarial a través de un uso eficiente de las tecnologías de la información.
User eXperience expert – Brussels (FarSite) – European Commission
At The Whiteam, we are looking for an User eXperience expert to join our team in collaboration with European Public Agencies in Brussels.
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