Change Management Expert (Madrid, hybrid) – International mission

Profile: Change Management Expert.

Location: Madrid. The successful individual must be based in Madrid (area).

Modality: Hybrid (onsite 2 days per week).

Industry: Energy.

Language skills required: Level C1. MANDATORY

Incorporation: asap.

Rate: Flexible.

Essential Skills and Experience

• Proven Change Management Expertise: Minimum of 5 years of progressive experience in Change Management, applying recognized methodologies (e.g., PROSCI/ADKAR certification is highly desirable).

• Industry Knowledge (Mandatory): Hands-on experience in the Energy/Utilities sector, specifically with IT applications related to:

  • Renewable Energy Asset Management (Wind and Solar PV).

  • Energy Management Systems (EMS) or SCADA.

  • Integration with electricity/power markets (e.g., trading, scheduling, balancing mechanisms in the UK or European markets).

• Technical Acumen: Ability to understand complex IT architectures and translate technical concepts into clear, business-oriented change narratives.

• Communication Excellence: Outstanding written and verbal communication skills in English (native-level or equivalent proficiency required to work with the British client).

• Soft Skills: Strong influencing, negotiation, and conflict-resolution abilities.

• Project Management: Familiarity with both traditional waterfall and Agile delivery methodologies (Scrum, SAFe).

Responsibilities and Duties

• Change Strategy: Develop and implement a comprehensive Change Management Strategy aligned with project objectives, organizational culture, and the specific needs of end users (traders, energy managers, and asset operators).

• Stakeholder Management: Identify, analyze, and manage relationships with key stakeholders across the client organization, including IT, Operations, Trading, and Executive Leadership teams.

• Communication Planning: Design and deliver targeted, regular, and effective communication campaigns to keep stakeholders informed and address concerns regarding system changes (e.g., EMS/SCADA upgrades, Market Interface integrations, Asset Management software).

• Training & Readiness: Assess training requirements and oversee the development and delivery of training programs (e.g., workshops, documentation, e-learning modules) to ensure end users are fully proficient with new applications and processes.

• Impact Assessment: Conduct detailed change impact assessments to evaluate how system changes affect roles, processes, and organizational structures within wind and solar asset management and market integration teams.

• Resistance Management: Proactively identify potential sources of resistance and develop targeted mitigation plans to address concerns and accelerate user adoption.

• Change Metrics: Define and monitor change readiness and adoption metrics (e.g., usage rates, error logs, survey results) to measure the effectiveness of change management initiatives.