Senior Murex Production Manager (onsite, Paris) – International client
Lead production support for business-critical Murex services in Paris, coordinating teams, resolving incidents and driving reliable service improvements in an international environment.
Senior Murex Production Manager (onsite, Paris) – International organisation
Profile: Project Manager/Production Manager.
Rate: up to 450-490€/day.
Key knowledge: ServiceNow.
Studies: Certified Studies (Minimum).
Languages: English MANDATORY
Minimum experience: 5 to 7 years.
Mandatory requirement: Proven knowledge and experience with Murex.
Knowledge of ITIL principles and experience supporting business-critical applications are considered advantageous.
The position is 100% onsite in Paris. The ideal candidate will be highly organised, proactive and solution-oriented, with a strong commitment to operational excellence, reliable service delivery and the continuous improvement of IT production support processes.
Description:
We are seeking a Senior Murex Production Manager to oversee production support and service management activities within complex IT environments, ensuring service continuity, operational stability and effective governance. The role involves managing incidents, problems and change requests, coordinating technical and business teams, prioritising operational activities, driving service improvements and maintaining strong relationships with client stakeholders.
Key responsibilities include monitoring service performance, coordinating issue resolution, managing crisis situations, facilitating communication across multidisciplinary teams, organising knowledge-sharing initiatives and ensuring that agreed actions are implemented and completed within the required timeframes. The successful candidate will proactively identify operational risks, manage competing priorities and contribute to the continuous improvement of service quality and efficiency.
Candidates must have proven experience in production support, application management, IT service management, business analysis or similar client-facing operational roles, with strong expertise in incident management, change coordination, crisis handling and cross-functional collaboration. Excellent leadership, organisational and stakeholder management skills are essential, together with the ability to work autonomously, communicate effectively with both technical and business audiences, and maintain high levels of customer satisfaction in fast-paced environments.
- Departamento
- IT
- Puesto
- JEFE/A DE PROYECTO (PO)
- Ubicación
- Paris
¿Qué ofrecemos?
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Horarios
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Tecnologias
Las tecnologías más punteras, para estar actualizados a los cambios del momento.
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Modalidad de Trabajo
Dada la situación TheWhiteam da la posibilidad de una modalidad de trabajo presencial, teletrabajo o mixta.
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Ubicaciones
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Acerca de The White Team
Fundada en 2012 por consultores experimentados The Whiteam nace como consultora tecnológica de calidad con una misión clara; ayudar a las compañías de todo el mundo a optimizar su rentabilidad empresarial a través de un uso eficiente de las tecnologías de la información.