Description of the Tasks

The following tasks will be carried out by the external service provider:

• Implementation Management: Oversee the implementation of information systems to

address identified business needs, ensuring the acquisition and use of necessary

resources and skills, while adhering to agreed parameters of cost, timelines, and

quality.

• Project Planning and Proposals: Provide proposals for project strategies, task planning,

deliverable definitions, quality control, risk analysis and management, status reporting,

issue management systems, and follow-up.

• Team Guidance: Lead the project team in their activities and review their deliverables.

• Collaboration and Participation: Actively participate in functional working groups and

progress meetings.

• Cost and Resource Estimation: Estimate costs, timelines, and resource needs for

successful project completion in line with agreed terms of reference.

• Project and Quality Plans: Develop and maintain project and quality plans, monitor

activities against these plans, and provide regular, accurate progress reports.

• Monitoring and Adjustments: Track costs, timelines, and resources, taking corrective

action when deviations occur.

• System Delivery: Ensure that delivered systems are implemented in line with agreed

criteria.

• Change Control and Leadership: Manage change control procedures, secure approval

for project revisions, and provide effective leadership to ensure team motivation and

skill development.

Level of Education

In accordance with Article 2.6.3.1 of DIGIT-TM II Service Requirements, the minimum

educational qualification for Lot 2 is:

Level 6 of the European Qualification Framework, which typically corresponds to a bachelor’s

degree or three years of higher education.

Knowledge and Skills

The following skills and knowledge are essential for performing the tasks listed above:

• Expertise in project management.

• Ability to deliver engaging and effective presentations.

• Commitment to applying high-quality standards to all tasks.

• Strong communication skills and the ability to participate in multi-lingual meetings.

• Adaptability to working in international/multicultural environments, with a rapid selfstarting capability and a collaborative team-oriented mindset.

• Understanding the objectives, needs, and constraints of professionals in other

disciplines and functions.

• Leadership and negotiation capabilities.

• Flexibility to adapt to unplanned changes or decisions.

• Proficiency in risk assessment.

Specific Expertise

The following specific expertise is mandatory for task performance:

• Expertise in financial programming, planning, or implementation solutions.

Certifications and Standards

The following certifications and standards are optional but advantageous for task performance:

• Project Management Professional (PMP).

• PRINCE2 Foundation.

• Certified in PM².

• ITIL Certification